Support
How can we help?
The most common questions are right here. If yours isn’t, message us — we reply as fast as we can.
FAQ
Probably already answered.
Yes — that’s the core. Each of you answers on their own phone, privately. You connect once via an invite link, and then the ritual runs on its own.
One of you invites the other via an invite link (in the app under “Connect partner”). As soon as your partner opens the link, you’re connected — and you both see the same question of the evening.
First check your spam folder. You can resend the invite in the app anytime. If it still doesn’t work, send us an email — we help fast.
At launch, DeepDialogue is completely free — all decks unlocked. Later we’ll introduce a 14-day free trial followed by a subscription. Anyone using the app at launch keeps full access free for good.
Yes. Once your accounts are connected, a single purchase unlocks the app for both partners — you don’t pay twice.
Yes. DeepDialogue is available for iPhone and Android, and you can be connected across both systems without any issue — a purchase on one device unlocks the partner on the other too.
For evenings when there’s not much left: shorter, lighter questions. Five minutes is doable for anyone — and no one has to “talk about the relationship” when the energy’s gone.
Yes. What you write to each other is meant for the two of you alone. We don’t use your answers for advertising and we don’t sell data.
Anytime. In Settings you can export your data and delete your account entirely. You never lose access to your own content.
No. DeepDialogue doesn’t replace therapy — it’s the daily ritual before it: the conversations that help keep things from getting that far. If things get serious, please seek professional support.
Yes. Alongside the 16 decks with 406 questions, you can create your own decks and add your very own questions — the ones only the two of you would ask.
The app is available in German and English — including all questions and deck content. You switch the language in Settings.
Once subscriptions exist, you manage them directly through your App Store or Google Play — where you can cancel in a few taps. At launch, there are no subscriptions yet.
Yes — from the same team, there’s the physical card game “Parenting RealTalk” at deepdialogue.co.
Still have questions?
Email us directly.
We’re a small team and read every message ourselves. Reply usually within one to two business days.
The couples app for parents. One question every evening that makes you partners again — not just a team.
